Shipping policy

We do our best to process and ship in stock items within 24 hours of receiving your order, however please allow up to 3 business days for your order to process before receiving a shipping confirmation.

We currently deliver to USA only. We do not deliver to PO boxes, APO/FPO or US Territories. Orders shipping to Hawaii and Alaska are exempt from any free shipping promotions.

We offer shipping via USPS and UPS, and your shipping rates are calculated based on destination and weight of the item. Orders over $175 receive free standard shipping.

You will receive an email confirmation with order number once your order has been successfully placed. Please make sure your shipping address is correct as we are unable to redirect goods once they are in transit. Once your order is prepared for shipping, you will receive a shipping confirmation email with a tracking number. Please use this tracking number for updates on the progress of your delivery. BUTIK Modern General will not be responsible for stolen or unretrieved orders if a package shows delivered. Please closely monitor delivery of your shipment. 

  • Please note that in some cases, your order may arrive in multiple shipments (i.e. in the case of items with lead times or on backorder).
  • Your order will processed shortly after is is placed. We cannot guarantee that a change or cancellation can be made once your order is confirmed.

 

Pelham NY delivery + pickup

Complimentary local delivery and pick up is available for customers in Pelham NY. Indicate local delivery on the checkout page and add your mobile number and preferences. We'll contact you to arrange delivery/pickup shortly after the order has been placed.

 

We also offer local returns for local residents. Email info@butikmoderngeneral.com with your order info to initiate a local return.

Sustainable packaging

We strive to use as eco-friendly and sustainable packaging materials as possible. That includes keeping waste at a minimum by reusing some of the packaging receive from our brand partners. So don't be surprised if you receive a package using upcycled materials.